Business English for Global Clients

Write and speak in a way that reads as competent and credible to clients who aren't native English speakers themselves

14h4 lessonsTier 1 hireabilityTier 1 certificate

What you'll be able to do

You can write clear, professional messages that a busy international reader can act on quickly, handle a difficult conversation diplomatically in writing, communicate confidently and clearly on video/voice calls, and recognise and correct the specific errors that most undermine perceived credibility.

Before you start — primers

Short reads that give you the foundation to get more from the program.

Writing Professional Emails

Lessons

Stage 1 — Foundation
1
Clear Professional Writing for Non-Native Readers
25 min
2
Tone and Diplomacy in Difficult Conversations
25 min
Stage 2 — Applied
1
Meeting and Call English
20 min
2
Common Errors That Undermine Credibility
20 min
Tier 2 Proof Submission

Business English Portfolio

Demonstrate clear writing, diplomatic tone, call-ready spoken English, and error-correction discipline.

1.A rewritten version of a vague sample message, made clear, direct, and scannable
2.A diplomatic deadline-change message that plainly states the issue and proposes a fix
3.A written 30-second call opening script for a new client introduction
4.A corrected version of a sample sentence with credibility-damaging errors identified
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