Healthcare, Legal and Claims Support

Patient Scheduling and Intake

Manage a practice's scheduling and new-patient intake process efficiently and accurately

12h3 lessonsTier 1 hireabilityTier 1 certificate

What you'll be able to do

You can schedule appointments correctly accounting for visit type, duration, and provider availability, conduct accurate new-patient intake gathering all genuinely required information, and handle common scheduling conflicts and cancellations professionally.

Job titles this qualifies you for

Medical Virtual AssistantPatient Coordinator
Market intelligence
Demand
High
Remote
90% remote roles
Nigeria salary
Not a primary local hiring category
Remote (USD)
$36,000–$47,000/year for remote Medical Scribes ($40,000-$43,000 average, $18-20.51/hour); top earners up to $55,000/year

Lessons

Stage 1 — Foundation
1
Scheduling Fundamentals
30 min
2
New Patient Intake Process
30 min
Stage 2 — Applied
1
Handling Conflicts and Cancellations
25 min
Tier 2 Proof Submission

Patient Scheduling and Intake Portfolio

Demonstrate scheduling accuracy, thorough intake process design, and professional conflict/cancellation handling.

1.A scheduling decision process for a suspected new-patient call
2.An intake process plan for a patient with incomplete information
3.A step-by-step plan for handling a provider call-in-sick affecting 4 scheduled patients
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